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Questions before you buy, help with an order, warranty support or a story you think we should cover — write to us. A human reads every message, usually within one working day.

Customer support

Orders, delivery, warranty and product help.

support@icasamaa.com

Please include your Amazon order number for warranty claims — it makes everything faster.

Quick answers

The most common questions are answered here:

Are CASAMAA dryers suitable for all hair types?

Yes. Every model offers separate heat and airflow settings that adapt to fine, medium, thick, straight or curly hair. Start at medium heat and adjust down for fine or fragile hair.

What is the advantage of an AC motor?

AC motors move a wider, denser stream of air and last roughly five times longer than the brushed DC motors used in lightweight dryers — faster drying now, steady power years later.

What does the ionic function actually do?

The built-in ion generator releases negative ions that neutralise the static charge building up in your hair as you dry it. Static and flyaways collapse, the cuticle lies flat, and hair dries smoother and shinier without extra product.

Do the dryers get too hot for colour-treated hair?

No. CASAMAA dryers hold the outlet at a constant temperature of roughly 57 °C, below the threshold where keratin begins to degrade, and the cool-shot button lets you set a style without adding more heat.

Which attachments are included?

Every model ships with two concentrator nozzles for smooth, precise blowouts and one diffuser for curls and waves. Attachments twist on securely and store on the magnetic holder.

What warranty do I get?

All CASAMAA dryers carry a 12-month manufacturer warranty covering motor and electrical defects, with support available at support@icasamaa.com.